SMS Terms & Conditions

Last updated: 6/9/2025

Mobile Messaging Terms & Conditions

By opting into one of our text messaging programs from a webform or other medium, you are agreeing to receive SMS messages from Your Behavioral Health. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, billing notifications, and marketing communications. You understand that you are not required to provide your consent to these messages as a condition of receiving our products or services and that your consent is completely voluntary. Message frequency varies. Message and data rates may apply. To learn more about how we use your information, please see our privacy policy at https://yourbehavioralhealth.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

YBH Cares

Stay connected with YBH! Opt-in to receive helpful updates about getting started, our services, and opportunities to share your feedback. Opt-in by visiting https://yourbehavioralhealth.com/sms-opt-in, texting YBH to 80803, or by speaking with one of our admissions representatives. Please consult your service agreement with your wireless carrier to determine your phone’s pricing plan. Our text message program may not be available for all wireless carriers.

By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system from YBH and its brands (Neuro Wellness Spa, Clear Behavioral Health, and New Life House). Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

By signing up, you are confirming you are over the age of 13.

You verify that any contact information provided to us, including, but not limited to, your name and/or your telephone number, is true and accurate. You verify that you are the current owner of any telephone number that you provide. You are strictly prohibited from providing a phone number that is not your own. Should any of your contact information change, including ownership of your telephone numbers, you agree to immediately notify us before the change goes into effect by texting STOP to any text message that you have received from us.

STOP Information

Text STOP to 80803 to stop receiving YBH Cares messages from Your Behavioral Health and its brands (Neuro Wellness Spa, Clear Behavioral Health, and New Life House) and you will receive a confirmation message that you have been successfully unsubscribed from receiving updates from YBH Cares. Texting STOP does not serve as a company-wide “do not call” request.

HELP Information

For help related to our text message program, text HELP to 80803 or contact 866-857-8198. You agree that when you initiate such a message, you may receive related text messages in reply.

Supported carriers are:

AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Advantage Cellular (DTC Wireless), Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages. We take your privacy seriously. Please visit https://yourbehavioralhealth.com/privacy-policy/ to review our Privacy Policy.